Fortune Lounge

Responsible Play

At Fortune Lounge, we're committed to promoting safe and responsible gaming practices.

1. Play Within Limits

Gaming should be fun entertainment, not a way to make money. We recommend:

  • Setting time limits for your gaming sessions
  • Taking regular breaks every 30-60 minutes
  • Avoiding gaming when tired or emotional

2. Warning Signs

Be aware of these potential signs of problematic gaming behavior:

  • Spending more time/money than intended
  • Neglecting work, studies or relationships
  • Using gaming to escape problems
  • Lying about gaming habits

If you recognize these signs in yourself or someone else, consider seeking help.

3. Parental Controls

Parents and guardians can help manage young people's gaming:

  • Use device-level controls to limit play time
  • Keep gaming devices in shared family spaces
  • Talk openly about healthy gaming habits
  • Encourage a balance of activities

4. Self-Exclusion

If you need to take a break from gaming, we provide tools to help:

  • Temporary account deactivation (7-30 days)
  • Permanent account deletion
  • Game time reminders and alerts

5. Healthy Gaming Tips

Maintain a balanced approach to gaming:

  • Prioritize sleep, exercise and real-world socializing
  • Set gaming budgets (time and money)
  • Alternate gaming with other hobbies
  • Stay hydrated and take eye breaks

6. Our Commitments

Fortune Lounge promotes responsible gaming by:

  • Clearly marking all games as 18+ only
  • Providing easy-to-find responsible gaming information
  • Never encouraging excessive play
  • Supporting independent research on gaming behaviors

7. Support Resources

If you're concerned about gaming habits, these organizations can help:

  • Gambling Helpline NZ: 0800 654 655 (24/7)
  • Problem Gambling Foundation: 0800 664 262
  • Mental Health Foundation: 1737 (24/7)
  • Youthline: 0800 376 633

8. Frequently Asked Questions

Q: Is gaming addiction real?
A: While not officially recognized as an addiction, problematic gaming behaviors can develop and should be taken seriously.

Q: How much gaming is too much?
A: There's no universal limit - it depends on whether gaming negatively impacts other areas of life.

9. Our Tools

We provide these features to support responsible play:

  • Session time reminders
  • Play history tracking
  • Self-assessment quizzes
  • Easy-access help links

Need Help or Advice?

Our support team can provide information about responsible gaming tools and resources.
Email: support@fortuneloungenz.com
Phone: +64 4 920 25 84 (Mon-Fri, 9am-5pm NZST)